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Lynda Bourne

Lynda is Director of Training with Mosaic Project Services focusing on the delivery of CAPM, PMP, Stakeholder Circle® and other project related workshops, training and mentoring services. She is also the CEO of Stakeholder Management Pty Ltd. She was the first student to gain a Doctorate in Project Management from the RMIT University and has extensive experience as a Senior Project Manager and Project Director specialising in delivery of IT and other business-related projects within the telecomms sector.

Push -v- Pull Communication

Everyone in business today is buried under an avalanche of data, adding routine reports to the data mountain may no longer be useful! Is it time to bury traditional reports? Project reports originated in the days of typewriters and carbon paper. Information was painstakingly compiled, copy-typed and distributed to inform …

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Reporting is not Communicating

Reporting and communicating are not the same! Sending out information has very little to do with effective communication. Unfortunately, many project communication plans are simply a schedule for the distribution of project reports, and whilst this is a potentially useful activity, it contributes very little to the overall success of …

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Is what you heard what I meant?

Effective communication between project stakeholders is always difficult and as my last article highlighted, misunderstanding and confusion are easily created. The key to effective communication is clarity created through simplicity. Albert Einstein once said “If you can’t explain it simply, you don’t understand it well enough.” This is particularly true …

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Have we communicated?

Albert Einstein summarized the problem nicely: The major problem in communication is the illusion that it has occurred. Making a noise or sending emails is not communication, communication is a two way process to build a common understanding. Without understanding it is impossible to agree, disagree or resolve anything. Lewis …

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Stakeholders and Complexity

The greatest challenge facing project management in the 21st Century is managing the shift from the ‘command and control’ paradigm based in the theories of ‘scientific management’ developed in the early 20th Century to a recognition of the inherent uncertainty and complexity involved in managing every project, and in particular, …

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Is PM a Standard or a Cultural Process?

Lynda Bourne

Given the final draft of ISO 21500, A Guide to Project Management will be voted on by the international community over the next couple of months, my question is does the emergence of an international standard, and the internationalisation of other standards including the dozen or more translations of the …

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What makes a Stakeholder?

Lynda Bourne

Project success is directly linked to a project manager’s ability to effectively identify and manage stakeholder’s expectations. It’s therefore helpful to understand what makes a stakeholder!   These days it seems as if everyone is talking about stakeholders, is a stakeholder, or needs to manage stakeholders. Surprisingly, this has not …

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PDC = Project Delivery Capability

My last couple of posts have identified a gap in the overall management of projects and programs that is present in most organisations. This ‘Zone’ covers a range of organisational capabilities from the innovation and assessment of ideas that may develop into projects through to achieving the value the project …

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